1. Who we are and what we do

    Report -

    Here are some easy read resources to explain who we are and what we do.

  2. Our annual report 2018-19

    Report -

    Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see.

  3. Our year 2018-19: How your views are helping to make care better

    Blog -

    Over 336,000 people shared their views with Healthwatch about their experience of health and social care, including the changes that they would like to see made following the release of the NHS Long Term Plan. Take a look at last year's highlights.

  4. State of Support - local Healthwatch finances 2019/20

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    Our latest report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2019/20.

  5. Our Public Committee Meeting March 2020 supporting materials

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    Take a look at our papers for our March Committee Meeting.

  6. Making life easier: Improving access to wheelchairs and mobility equipment

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    We look at the lessons that publicly paid-for wheelchair and home equipment services can learn from the stories people have told us.

  7. What people are telling us: October - December 2019

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    Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.

  8. Our advice on the NHS objectives for 2020-21

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    Each year, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our advice and find out how the NHS Mandate this has been affected by COVID-19.

  9. Planning care at the end of life

    Advice and Information -

    We explain why it’s important to have a plan in place, should you or a loved one become critically ill.

  10. Our public Committee Meeting June 2020 supporting materials

    Report -

    Take a look at our papers for our June Committee Meeting.

  11. Care home manager shares: “Don’t be afraid to tell us where we’re going wrong!”

    Blog -

    The manager of a care home in Devon tells us that feedback from her residents’ loved ones has helped to provide the best possible level of care.

  12. Our equality, diversity and inclusion statement and action plan

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    Equality, diversity, and inclusion are at the heart of our values. This statement and plan shows how we plan to ensure everyone should have a fair and equal experience using health and social care, particularly those who may face discrimination.

  13. COVID-19: What people are telling us about their care

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    Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.

  14. Our public Committee Meeting September 2020 supporting materials

    Report -

    Take a look at our papers for our September Committee Meeting.

  15. Healthwatch Awards 2020: Shortlist announced

    News -

    We are delighted to announce the shortlist for the Healthwatch Awards 2020.

  16. Over 55s least likely to think care has improved over the pandemic

    News -

    We are calling on people over 55 to share their experiences to help improve support after research indicates that they are the least likely to believe care has improved during the COVID-19 pandemic.

  17. Healthwatch network award winners 2020 announced

    News -

    We celebrated the huge contribution made by local Healthwatch staff and volunteers at Healthwatch Network Awards 2020. Find out who won.

  18. How people's experiences of care improved mental health crisis support

    Blog -

    Healthwatch Leeds used people’s experiences of mental health crisis support to improve services for those who need them. The impact of this work has won them a 2020 Healthwatch Network Award.

  19. Public Committee Meeting December 2020

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    Take a look at our papers for our December Committee Meeting.

  20. Call for better guidance on care home visits: Read our letter to Government

    Response -

    We have written to the Secretary of State for Health and Social Care expressing our concern around the current guidance on visits to care homes. Read our letter and the Governments response.