News -
After being told by patients that local GPs weren’t meeting the needs of patients with communication difficulties, one local Healthwatch decided to take action.News -
With thousands of people at risk of homelessness this winter, we look at the common issues people who do not have a place to call home tell us they can face when it comes to health and care.News -
Since 2014, we’ve heard from 1.4 million people about what it’s like to use NHS and social care services. Our latest annual report to Parliament highlights what changes you want to see and how together we're making a difference.News -
With one week left to respond to NHS proposals to curb prescriptions for certain treatments available over the counter, find out about the concerns the public have shared with us.Response -
Britain’s leading GP has said that patients could be forced to wait weeks to see their family doctor as overstretched medics struggle to keep waiting times down during the busy winter period.Response -
New statistics from NHS England released about people’s experiences of GP services.Response -
The work of the Healthwatch network is recognised in new report from the Public Accounts Committee.Response -
Today, NHS England revealed its plans to fund an additional £2.4 billion per year for GP services by 2020/21 to help improve patient care and access.Response -
Results from the latest GP Patient Survey shows patient satisfaction is declining.News -
With more than 11 million people in the UK with some form of hearing loss, it is important that health services understand their needs. Find out about the action one Healthwatch took when concerns were raised about accessing local GP services.
News -
To build on our understanding on people's experiences of primary care, we spoke to a group of people from the Deaf community in East London who told us about the challenges they experience.
News -
As part of our “Perspectives on primary care” series, which highlights the issues different people face, we hear what a group of young people have to say about their experiences of primary care.
News -
In the latest in our series of blogs looking at the issues different groups of consumers face when using primary care services, we share what we found when we spoke to a group of over 65s, in partnership with Healthwatch Surrey.
News -
Most people take access to a GP for granted but if you become homeless, it’s not always so easy.News -
When people complained that they couldn’t get GP appointments in Tottenham Hale, local Healthwatch decided to find out the root cause of the problem.News -
8 in 10 people report a good overall experience of their GP service, but when we ask people to tell us more, they say there is still room for improvement. Find out how one local Healthwatch is helping to change GP surgeries in Camden.News -
Most people will have a blood test at some point in their lives. Take a look at just some of the ways local Healthwatch in London have been working to improve blood testing services.Response -
In response to the Care Quality Commission's State of Care report, our Interim Chair, Jane Mordue, calls for the health and social care sector to meaningfully involve the public in decisions about health and social care.News -
Published today, Every Voice Matters, our Annual Report to Parliament 2015-16, outlines how together we are putting people at the heart of care.News -
People have told us that being able to access primary care services is a major concern. As part of our investigation into people’s experiences of using services, we are sharing a series of blogs setting out what different consumer groups told us.News -
Being able to access primary care services is a key concern that the public have raised with local Healthwatch. In our latest blog we share the views of one group of British Pakistani women from Waltham Forest.News -
The Healthcare Travel Costs Scheme exists to help people on lower incomes recover the cost of travelling to and from NHS treatment, but how easy is it to use? Healthwatch Islington conducted a ‘mystery shopping’ exercise to find out.
News -
The answer is, in short no, but this was one of the 10 common problems we found when our network spoke to over 11,000 people about their experiences of primary care. Here are examples of what local Healthwatch have been doing to tackle this problem.
