1. Encouraging people to plan for care needs ‘just in case’ is biggest hurdle for the Government’s Green Paper

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    New research suggests a lack of information and support is preventing people from thinking about the care they may want or need in the future.

  2. What matters most: Four things people want from care

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    Since 2014, we’ve heard from 1.4 million people about what it’s like to use NHS and social care services. Our latest annual report to Parliament highlights what changes you want to see and how together we're making a difference.

  3. Helping you find answers

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    To give you an idea of some of the ways we’ve helped, take a look at our round up of the top questions people ask us.

  4. New Long Term Plan is "just the start"

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    The NHS in England has published a ten year plan setting its priorities for the future.

  5. Digital resources to support #WhatWouldYouDo

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    Download and view our digital tools so that people can have their say on how to improve their local NHS.

  6. Shortlist showcase: Outstanding individuals who’ve made a difference

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    Our Outstanding individuals who’ve made a difference award celebrates volunteers who have gone above and beyond to put people at the heart of care. Take a look at the shortlist.

  7. Choosing care can be stressful

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    Choosing care services for a loved one is more stressful than getting married, according to new research.

  8. Putting people at the centre of their care

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    Guidance from NICE, developed with the help of Healthwatch Surrey, highlights how you should be an equal partner in your care. Alice Maynard, Chair of the Guideline Committee explains more.

  9. Every voice matters: Newcastle residents help transform local home care services

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    When home care services were due to be recommissioned in Newcastle, local Healthwatch went out to speak to people being looked after in their own homes to find out what they wanted.

  10. Home care services: What people told Healthwatch about their experiences

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    Over the last year, the number of local Healthwatch citing improvements to home care services as a priority for their community has doubled. Our new report explains what people have told Healthwatch about their experience of home care.

  11. Healthwatch 2019 Network Award Winners announced

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    Find out about our celebration of the contribution made by local staff and volunteers who helped gather more than half a million people's views last year.

  12. Understanding people's experiences of home care in Bexley

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    Recent reports have raised significant concerns about the quality and reliability of some home care services. Hear how one local Healthwatch has worked to gain an understanding of people's experiences of home care.

  13. Every Voice Matters - our Annual Report to Parliament 2015-16

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    Published today, Every Voice Matters, our Annual Report to Parliament 2015-16, outlines how together we are putting people at the heart of care.

  14. Healthwatch Awards 2020: Shortlist announced

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    We are delighted to announce the shortlist for the Healthwatch Awards 2020.

  15. Using tech to monitor your health at home - what can the NHS learn?

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    People with high blood pressure are increasingly being asked to monitor their condition at home. Find out what people think of using technology to keep tabs on their health and how they think the NHS can improve support.

  16. On the right path to improving hospital discharge for patients

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    Thanks to people sharing their views with Healthwatch, local leaders have invested £17m to improve hospital discharge – read more.

  17. Celebrating 75 years of our NHS and the people improving care

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    As we celebrate 75 years of our NHS and look to a future where everyone can get the care they need, we celebrate some of the people who took the time to share their experiences with us and helped make care better for everyone. 

  18. Our position on social care

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    Getting good social care can make a big difference in someone's life. But are people always receiving the help they need? Find out what people have told us and how we think social care support could be improved.

  19. New research shows what it’s like trying to find and access help when you're a carer

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    Our new briefing published today brings together the views and experiences of 5,447 carers from over 27 communities across England.

  20. Why it’s important to talk about end of life care

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    Dying matters week encourages people to speak more openly about dying and end of life care. Services need to hear about people's experiences if they hope to improve for the future. Here's what one man told us about his brother's experience.

  21. How can we improve support for young carers?

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    Young carers have a lot of added responsibilities compared to other people their age. Find out four ways they’ve told us they could be better supported.

  22. What it means to be a young carer

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    The needs of young people looking after a relative with an illness or disability aren’t always understood, and they often don’t realise they are carers.

  23. Four ways carers told us they can be better supported

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    Carers play a vital role in supporting people who are frail, ill or disabled, but, in doing so, they often become vulnerable themselves. Find out four ways carers want to be better supported.

  24. Local Healthwatch calls on health and social care sector to help young carers

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    Young carers are often left feeling isolated when their caring responsibilities prevent them from accessing the same opportunities as their friends. Find out what one local Healthwatch has been doing to understand more about their experiences.

  25. Understanding the everyday experience of unpaid carers in Essex

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    Carers play a vital role in supporting people who are frail, ill or disabled, but, in doing so, carers often become vulnerable themselves. We look at one example of how local Healthwatch is working to find out if carers could be better supported.

  26. Focus on NHS Admin is needed to improve people’s experiences of care

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    In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.

  27. Holistic welfare checks part of updated hospital discharge guidance

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    The Government has recently updated national hospital discharge guidance, taking on board our key recommendations. Take a look at what the improvements mean for you.

  28. How has lockdown affected people's mental health and dignity?

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    New research highlights the challenges faced by health and social care services in England and the importance of feedback for improving care.

  29. Are you struggling to access health and care services this winter? 

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    With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.

  30. Cancellations of NHS care are having serious impacts on two-thirds of patients

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    Our new research highlights that pressures in the NHS have serious consequences on people's lives and widen health inequalities.