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Our staff

Our National Director - Imelda Redmond CBE

Imelda RedmondImelda has 20 years’ experience working in senior roles in the not-for-profit sector.

Most recently she was CEO of the charity 4Children where she led the organisation through a period of significant change. Before that she was Director of Policy and Public Affairs at Marie Curie Cancer Care, and Chief Executive of Carers UK where she received a CBE for her services to disadvantaged people in 2009.

Imelda is passionate about championing patients’ needs and ensuring that their views are listened to. Contact Imelda’s office on

Our Deputy Director - Neil Tester

Neil has led our policy, communications and external affairs work since 2015 and became Deputy Director in April 2017. He has a focus on developing how we maximise our impact and show the difference it makes to health and social care services when people talk to their local Healthwatch.

Neil started out in journalism on The House Magazine and The Parliamentary Monitor before moving into communications, marketing, policy, strategy, public affairs and network development in a range of leadership roles in membership organisations including the Chartered Society of Physiotherapy, in federated charities such as Girlguiding UK and Relate, and in the public sector. 

Contact Neil on or 020 74 484501. 

Meet the rest of the Healthwatch England staff team

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